FAQ

How do I choose the correct size?

Use the size guide available on the product page before ordering. Compare its measurements with a jersey that already fits you. Player versions usually have a closer fit than fan versions.

Can I personalize the jersey?

When personalization is available, you can choose a listed player or add your own name and number on the product page. Check every character carefully before adding the item to your cart.

Are patches included?

The product page clearly identifies free patches and paid patch combinations. Any additional charge is displayed before the item is added to your cart.

How can I track my order?

Use the tracking page, the truck icon in the header or the Futebolissimo app. Tracking information becomes available after the order is prepared and dispatched.

When will my order arrive?

Delivery estimates depend on preparation time, destination and the carrier. Follow the tracking updates for the most accurate information about your order.

Can I change or cancel an order?

Contact support as soon as possible. Once preparation, personalization or dispatch has started, changes or cancellation may no longer be possible.

Can I exchange or return an item?

We do not accept exchanges or returns for change of mind, an incorrectly selected size or approved personalization. If you receive an incorrect or defective item, contact support with your order number and clear photos.

How do I contact Futebolissimo?

You can contact our international support team through WhatsApp or email. The official contact details are always available in the footer.